Consider this: Why do the emerging managers and leaders in any group need to develop their communication skills, especially their listening skills, to be more effective? Why is this critical in today’s global economies and communities?
Kenneth Hey and Peter Moore argue in their book The Caterpillar Doesn’t Know, noted that change only come when we recognize we need to be transformed. Citing shifts in organizational structures, they observed that our society emphasized becoming “communities of wealth” in the post World War II economic prosperity. Over the past few decades however, we have shifted that focus to emerge as “communities of meaning.” What does this shift mean for you and your business or organization? What happens if you fail to recognize change is necessary?
Remember when the bottom-line was all that was considered in corporate decision-making? Do you recall when companies were structured traditionally, with employer-employee relations being controlled from the top-down? Or how about when personal growth was something that only happened outside of the office?
Today, we see increasing independence and a trend toward self-development within the workplace and community organizations. Now, more than ever before in our history, workers seek out jobs and opportunities that add meaning to our lives. How much of me do I have to give up when I am on the job? That question is asked frequently by today’s emerging leaders, managers and workers. With technology allowing us to work from within, as well as outside the office, they are so much more aware that their communication skills are a very valuable commodity.
As human beings, we all share the desire to find meaning in our lives and work, as well as ways to discover meaning together. This is accomplished through three distinctly human methods: Conversation, dialogue and sharing narratives. All of these types of communication require LISTENING!